Shipping policy
SHIPPING AND RETURNS
HOW MUCH DOES SHIPPING COST?
SHIPPING COST CAN VARY BASED ON YOUR LOCATION AND PACKAGING SIZE.
HOW LONG WILL THE DELIVERY TAKE?
DELIVERY USUALLY TAKES 3-5 BUSINESS DAYS. IF IT FALLS ON A HOLIDAY OR OVER THE WEEKEND IT MAY BE HAVE BEEN DELAYED,
WHAT IS YOUR RETURN AND EXCHANGE POLICY?
WE OFFER RETURNS WITHIN 25 DAYS OF YOU RECEIVING YOUR ORDER. THE CLOTHING MUST BE IN PERFECT CONDITION, UNWORN, AND IN THE ORIGINAL PACKAGING. CONTACT HELPLIZTEHFIT@GMAIL.COM FOR ASSISTANCE.
HOW DO I CANCEL MY ORDER?
CONTACT HELPLIZTHEFIT@GMAIL.COM AS SOON AS POSSIBLE AND WE WILL GLADLY HELP YOU MAKE THE CANCELLATION.
I REQUESTED A REFUND BUT, I HAVE’NT RECEIVED IT YET?
DEPENDING ON THE PAYMENT METHOD YOU USED TO CHECKOUT AND COUNTRY YOU ARE RETURNING YOUR ITEMS FROM, IT CAN TAKE A BIT LONGER TO PROCESS THE REfUND. ONCE THE RETURN IS APPROVED YOU WILL RECEIVE A AN EMAIL WITH THE UPDATED RECEIPT SAYING REFUND HAS BEEN ISSUED. IT SHOULD TAKE BETWEEN 3-10 BUSINESS DAYS TO SEE YOUR REfUND BACK INTO YOUR BANKING ACCOUNT.
IF YOU ARE STILL HAVING ISSUES MAKE SURE TO CONTACT YOUR BANK ON OPENING REFUNDS.
IF I RECEIVE THE WRONG ORDER/COLOR/SIZE?
PLEASE MAKE SURE TO CONTACT US AS SOON AS YOU RECEIVE YOUR ORDER AT HELPLIZTHEFIT@GMAIL.COM
MAKE SURE YOU SEND US THE FOLLOWING INFO:
-YOUR ORDER NUMBER
-THE NAME OF THE ITEM YOU SHOULD HAVE RECEIVED
-NAME OF THE ITEM YOU RECEIVED
-PICTURE OF THE ITEM
WE WILL GET BACK TO YOU AS SOON AS POSSIBLE ONCE, WE HAVE ALL THE INFORMATION SORTED! WE APOLOGIZE!
HOW MUCH DOES SHIPPING COST?
SHIPPING COST CAN VARY BASED ON YOUR LOCATION AND PACKAGING SIZE.
HOW LONG WILL THE DELIVERY TAKE?
DELIVERY USUALLY TAKES 3-5 BUSINESS DAYS. IF IT FALLS ON A HOLIDAY OR OVER THE WEEKEND IT MAY BE HAVE BEEN DELAYED,
WHAT IS YOUR RETURN AND EXCHANGE POLICY?
WE OFFER RETURNS WITHIN 25 DAYS OF YOU RECEIVING YOUR ORDER. THE CLOTHING MUST BE IN PERFECT CONDITION, UNWORN, AND IN THE ORIGINAL PACKAGING. CONTACT HELPLIZTEHFIT@GMAIL.COM FOR ASSISTANCE.
HOW DO I CANCEL MY ORDER?
CONTACT HELPLIZTHEFIT@GMAIL.COM AS SOON AS POSSIBLE AND WE WILL GLADLY HELP YOU MAKE THE CANCELLATION.
I REQUESTED A REFUND BUT, I HAVE’NT RECEIVED IT YET?
DEPENDING ON THE PAYMENT METHOD YOU USED TO CHECKOUT AND COUNTRY YOU ARE RETURNING YOUR ITEMS FROM, IT CAN TAKE A BIT LONGER TO PROCESS THE REfUND. ONCE THE RETURN IS APPROVED YOU WILL RECEIVE A AN EMAIL WITH THE UPDATED RECEIPT SAYING REFUND HAS BEEN ISSUED. IT SHOULD TAKE BETWEEN 3-10 BUSINESS DAYS TO SEE YOUR REfUND BACK INTO YOUR BANKING ACCOUNT.
IF YOU ARE STILL HAVING ISSUES MAKE SURE TO CONTACT YOUR BANK ON OPENING REFUNDS.
IF I RECEIVE THE WRONG ORDER/COLOR/SIZE?
PLEASE MAKE SURE TO CONTACT US AS SOON AS YOU RECEIVE YOUR ORDER AT HELPLIZTHEFIT@GMAIL.COM
MAKE SURE YOU SEND US THE FOLLOWING INFO:
-YOUR ORDER NUMBER
-THE NAME OF THE ITEM YOU SHOULD HAVE RECEIVED
-NAME OF THE ITEM YOU RECEIVED
-PICTURE OF THE ITEM
WE WILL GET BACK TO YOU AS SOON AS POSSIBLE ONCE, WE HAVE ALL THE INFORMATION SORTED! WE APOLOGIZE!